WE CARE
Delivering the best linen service
We are always on hand to help. We listen to our Customers. One size doesn't fit all in our world. We believe luxury linen should be delivered to you crisp, clean, stain free and absolutely raring to go.
ON TIME AND IN FULL
Dedicated to Customer Support
We’re proactive and super responsive and always at the end of the phone. We keep you up to date so you never have to chase a delivery. We’re on hand for those stressful last minute orders and are ready to help in moments of panic.
CONSCIENTIOUS
Handled With Care
We give our linens 5* service. Sort them by hand. Take great care to protect them. We’re high on water so we can use less detergent. We treat our textiles to a more relaxed drying cycle at lower temperatures for longer. Pack by hand. Use no plastic.
CARE
Professional Finish
We source premium, environmentally conscious textiles and launder carefully. Using real people to check quality and avoid high-volume automation at the quality-crucial stages of production ensures our linens always look their best.
FLEXIBLE AND RELIABLE
Quality Customer Service
We believe laundry should not give you a headache. We understand that in the crazy world of hospitality things can change rapidly. We’re agile. We’re nimble. We go with the flow. We will always do our best to deliver what you need when you need it.
ALWAYS ON TIME
Professional Delivery
We work hard to ensure we get your order right. In full. On time. First time. Every time. In all weather and in clean vans driven by our careful drivers. Linens, towels, napkins must arrive in a pristine condition with all memories of the day and night before clearly washed away.
FLEXIBLE AND RELIABLE
Trusted Quality & Service
Our mission is to deliver a Luxury laundry service to the finest 5* establishments across the Southwest. Delivering crisp clean textiles, first time, every time, not only will we fulfil your orders, we’ll ensure beds, bathrooms and tables need only be made once. Making housekeepers happy.
Delivering Luxury Linens to our Customers
“Regency are attentive, proactive and approachable. Since working with them the day to day challenges we once faced are minimal and the quality of the service they provide to Hand Picked Hotels is the most superior we have experienced in such a competitive industry. I would thoroughly recommend them to anyone looking for a reliable and quality driven laundry supplier.”Success story
Sarah-Jane Griffiths
Sales and Service Manager
Ready to talk?
We'll make changing to Regency crease free
Let’s discuss how we can improve your laundry quality and service and work efficiently together to save you time and money.
Talk to Sarah-Jane today to see how Regency are different
News & Success Stories
A snapshot of what's happening in our world of effortless, luxury laundry.
